RAPID DISPATCH & DELIVERY - We hold huge stocks in two warehouse locations in the UK and we aim to ship items within 1 - 3 working days. Most of our items are shipped the same 'working' day [Monday - Friday] and for many products there is an Next Day delivery option provided at checkout. (*please see below for more information on next day services)

To ensure that we offer excellent service we only use reputable carriers to send our items. We have business accounts with Royal Mail, APC and ParcelForce. 

LIQUIDS & PRESSURISED GOODS - Please note, we are not able to ship liquids or pressurised containers outside MAINLAND UK, this includes Northern Ireland, Scottish Highlands, Isle of Man, Isle of Scilly, Isle of Wight, Jersey and Guernsey.

RETURNS

30 day returns policy

We offer a 30 day no quibble returns policy if you change your mind or find that you have purchased the wrong part. All we ask is that the item comes back to us in its original condition with all the manufacturers packaging and that it has not been fitted to the vehicle or had fuel run through it. 

If you need to return an item please contact us for a return authorisation number and the return address which is different from our registered office address. Please note that we are a mail order company and we do not offer the facility to collect or return parts in person. Returns must be sent by post. 

In the unlikely event of manufacturer default or packing error please contact us for assistance. We are here to help. 

Next working day delivery

If you choose and pay for our next working day courier delivery service before 1pm Monday to Thursday, your order will be processed and dispatched the same day for delivery the next day. When selecting courier services, next day is a delivery 'aim' not a guarantee. Next working day does not include Saturdays or public holidays. 

Orders placed on a Friday after 1pm through to Monday before 1pm will arrive on Tuesday.

 
Next day service order and delivery time frame:

Monday before 1pm - Arrive Tuesday
Monday after 1pm - Arrive Wednesday
Tuesday before 1pm - Arrive Wednesday
Tuesday after 1pm - Arrive Thursday
Wednesday before 1pm - Arrive Thursday
Wednesday after 1pm - Arrive Friday 
Thursday before 1pm - Arrive Friday
Thursday after 1pm - Arrive Monday
Friday before 1pm - Arrive Monday
Friday after 1pm - Arrive Tuesday
Saturday - Arrive Tuesday
Sunday - Arrive Tuesday
 

Will it arrive the next working day?
Our next working day delivery service is 98% efficient.

98% of our parcels processed for a next working day delivery service, arrive the following day.  We rely heavily on our couriers to expedite this and as with all services of this type there may be unexpected or unforeseen circumstances that can cause a delay. Therefore, we cannot 100% guarantee our next working day delivery service although we do all that we can to ensure delivery is on time.

If your order does not arrive the next working day, please contact our support centre and we will investigate your order and reimburse you for the next working day delivery surcharge should this be applicable. No refund of service cost will be made if Royal Mail is your chosen delivery method.

As with all our delivery services, we strongly advise you not to book any contractors until you have received all your items in perfect condition.